Frequently Asked Questions

Everything you need to know about our luxury scents and services.

Are your fragrances authentic and original?

Yes, Gold Star Fragrances only stocks 100% authentic products sourced directly from authorized distributors and the original fashion houses.

How long does the scent typically last?

Longevity varies by concentration. Our Eau de Parfum (EDP) typically lasts 6-8 hours, while Eau de Toilette (EDT) usually lasts 4-6 hours depending on your skin chemistry.

What is your return policy for opened perfumes?

Due to hygiene reasons, we can only accept returns on unopened and sealed packaging within 30 days of purchase. We recommend purchasing a sample vial before committing to a full bottle.

How should I store my fragrances to ensure they stay fresh?

To preserve the integrity of the notes, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in bathrooms.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my order?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.